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How 100slot Handles Your Personal Data

This Privacy Policy sets out exactly what data 100slot collects when you create an account, make a deposit, or contact our support team — and how we keep that data secure.

Account data protectionTouch 'n Go eWallet transaction privacyBoost & GrabPay data handlingYour rights to access and correctionSecure data retention
100slot How 100slot Handles Your Personal Data
HOW WE PROTECT DATA

Data Security, Cookies and Retention

We have built data-handling into the same mobile-first architecture that runs the rest of 100slot — meaning your account data and payment records are protected at the same layer as your session and your wallet. Here is how each part works in practice.

Encryption at Every Step

All data sent between your device and our servers is encrypted via SSL. This covers login credentials, account registration details, and every Touch 'n Go eWallet, Boost or GrabPay transaction reference we process.

Cookie Management

We use session cookies to keep you logged in as you move between the lobby and your account page. You can clear or block cookies in your mobile browser settings; doing so may require you to log in again on your next visit.

Data Retention Period

Account and transaction records are retained for as long as your account remains active and for a further period required by applicable regulations. When you close your account, we follow a structured deletion process for personal data no longer needed.

Third-Party Data Limits

When your deposit routes through FPX or DuitNow, we share only the data those processors require to complete the transfer. We do not pass your personal profile, betting history or device data to any advertising network.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate details, or raise a privacy concern, you can reach our team through any of the channels below. We aim to acknowledge data requests within one business day and resolve them as quickly as the verification process allows.

Live Chat Start a live chat session from any page on 100slot. Our support team can verify your account and handle data access or correction requests directly in the chat window.
Email Support Send your data request to our support email address shown in the account help section. Include your registered email and the specific data query so we can respond accurately.
Account Help Centre Log into your account and navigate to the Help section for guided steps on submitting a data request, updating contact details, or querying a transaction record.

Privacy Policy — Common Questions

Below are the questions our account holders ask most often about how their personal data is managed on 100slot. If your question is not covered here, reach out via live chat and our support team can pull up the specific details on your account.

We collect your name, email address, phone number and date of birth during registration. This is used solely to verify your identity and keep your account secure.

Yes. We record the transaction reference, RM amount and timestamp for every deposit or withdrawal processed via Touch 'n Go eWallet, Boost or GrabPay to maintain accurate account wallet records.

You can. Submit a data access request via live chat or our support email with your registered email address. We will verify your identity before releasing any account data.

Log in, go to the Help section, and submit a correction request with the detail you want updated. Alternatively, contact live chat and our team can action it after verifying your account.

We share data with payment processors like DuitNow and FPX only to the extent needed to complete your transaction. We do not sell personal data or share it with advertising networks.

Data is retained while your account is active and for a further period under applicable regulations. Once you close your account, we delete personal data that no longer needs to be held.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.